ORELLE POLICIES
- Please note, to confirm your reservation, we kindly require credit/debit card details to be provided over an online link which will be sent to your email address. We will contact you via SMS or phone call for confirmation 48 hours in advanced. Reservations without CC details within 24 hours prior booking time, we have the right to delete.
- We operate a 24 hours cancellation policy; therefore we kindly ask you to cancel the reservation 1 day in advance. In case of no show of late cancellation, we will charge £25 per person on the provided card.
- We favour a glamorous dress code, we do not recommend sportswear, track suits, or anything that may cause offence to others . Entry to the venue is entirely at the management’s discretion.
- As per our restaurant policy, the maximum capacity for a table in our main dining room is 8 guests.
- We do recommend our private dining room for a larger party, accommodating up to 12 guests. Please contact Christina at christinak@danddlondon.com for more than 8 guests or larger enquiries.
- We will require your table back after 2 hours for 2, 3 and 4 guests. For 5/6 guests, you will have your table for 2 hours and 30 minutes. For parties’ of 7/8 guests, you will have your table for 3 hours.
- No pets are allowed except for service dogs.
- Children over the age of 14 are allowed in the restaurant on the 24th floor until 10pm.
- Minors are allowed in the café up until 10pm.
- Should you wish to bring your own cake, please note that a cakeage fee of £6 will be applied to your bill.
- Kindly let us know in advance should you have any food allergies, special dietary requirements. We do provide vegetarian options, which can also be made vegan on request.
- Please note, we can hold your table for 15 minutes after the time of your booking, after that it can be released and there might be a wait at the bar to be seated if arriving late.
