Get In Touch With Us
We're glad you stopped by. Whether you have a question, a correction to flag, or simply want to share some feedback, this page tells you exactly how to reach us and what to expect when you do.
What We Can Help With
- Editorial queries - spotted something inaccurate or out of date on the site? Let us know and we'll look into it promptly.
- General questions - not sure how to read a ranking, or want to understand how we assess a particular criterion? Drop us a line.
- Partnership and advertising enquiries - if you represent a business and want to discuss working together, we're open to hearing from you.
- Feedback and suggestions - think we're missing a topic or could cover something more clearly? We genuinely welcome that kind of input.
How to Reach Us
The quickest way to get a response is by email. Write to us at [email protected] and we'll aim to reply within two working days. For more complex editorial matters it may take a little longer, but we'll always acknowledge your message so you know it's landed.
When you write in, a few details help us respond more usefully: the page or section you're referring to, a brief description of your question or concern, and - if relevant - a screenshot or URL. You don't need to include anything personal beyond a name to address you by.
A Bit About Who We Are
If you'd like to understand the team and the thinking behind this site before getting in touch, our about us page gives a clear picture of our editorial approach and what drives the work we publish.
What We Don't Cover
We're an editorial team, not a support desk for any casino or gaming operator. If you have an account issue, a payment query, or a complaint about a specific site, you'll need to contact that operator directly - we have no access to player accounts or transaction records and cannot intervene on your behalf.
Response Times
Our team reviews the inbox on weekdays. Messages sent over the weekend are picked up on Monday morning. We don't operate a live chat or phone line, so email remains the single best channel for all enquiries.
We look forward to hearing from you.